Shipping Policy
Shipping Option
Free standard shipping for all domestic orders over USD $75.00.
For International shipping, rate will be calculated at check out.
Please note that duties & taxes may apply to international orders. Any duties or taxes incurred are the responsibility of the customer.
Process
We do our best to process purchases placed during normal business hours (Monday through Friday) within 1-2 business days. Orders placed during the holiday season and sale periods may take 3-5 business days to process and ship. To provide the fastest possible delivery to our customers, orders are immediately sent for processing. For this reason, we are unable to cancel or modify an order once it has been placed.
Shipping Confirmation & E-Receipt Email
- Once an order has shipped, you will receive a confirmation email with the tracking number.
- Click the link in the email to track the status of your shipment.
- You can also track your order by sign-in to your account for order status.
Shipping Method
Our standard domestic shipping includes a combination of USPS, UPS, DHL and Sendle for international.
** If there is an error with your order, or you wish to contact us, please email info@creamyoga.com and we will do everything we possibly can to assist you.**
Shipping Restriction
For orders shipped to remote locations, we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses. Unfortunately, we are unable to ship to PO Boxes. You may only ship to one address per order.
Refused Shipments
In any unlikely event that your box arrives in a damaged condition, please accept the delivery and contact Cream Yoga, so that we can get you sorted. If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
For any other questions or concerns, please contact us: info@creamyoga.com